Payment Method
1. There are many payment methods available on Safety Boots And Shoes Direct such as Alipay, credit cards,real-time bank transfers, offline payments (bank transfers and Western Union).You can choose a method which is the most convenient for you. To protect your interests,your payment will be temporarily held by Alibaba, and will not be released to us until you receive your order and are satisfied with it.
Shipping
1.When we have received your order information and payment, usually it takes us 2-5 days to complete the delivery and update the logistics tracking information into system. However, due to certain factors and regional issues that may lead to delay in delivery, we hope you could understand. Transit time is usually 15-40 days, please be patient.
2. If you need faster transport logistics mode, you can choose other ways, please contact us.
3. We are not responsible for any custom duty or import tax.
4. If you do not receive the package within normal transit time(15-40 days),please contact us, we will deal with it and respond to you in 24 hours.
Contact us
If you have any questions, please contact us freely, we will answer your questions ASAP
We fully guarantee our items. All items are in brand new condition unless specified in the description. But if you receive products with quality issue,please contact us via massage centre in Safety Boots And Shoes Direct. We will feedback ASAP.
Feedback
1. International Buyers, Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.