1. Make sure that you have completed all the detailed information like contact person,address, post code and telephone number when filling in your buyer’s information.
2.We guarantee to ship goods out within 24-72 hour after payment confirmation except holiday.
3.We ship by China post,HKpost EMS,DHL,Fedex,according to your choice when placing orders .
4.If you didn’t receive the item after 45 days,please feel free to contact us.We will make all our effort to resolve the problem.
5.We are not responsible for delays causedby the customs,Import duties,taxes or other customscharges.
Warranty
1.All items have 1 year guarantee.IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved .
2.For wrongly shipped items, Please contact us in 48 hours after delivery.We will arrange to deliver the correct items or return all your payment.
3.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation.
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction!Let every one of our products can make you feel very satisfied!The customer is god, we humbly accept your suggestion.
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.