








1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. We will send the Goods within 2-3 working days after payment cleared by the Alipay.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary,
particularly during the holiday season.
5. If you have not received your orderafter 30 days from payment, please contact us. We will trace your order and
get back to you ASAP.
6: Delivery Time:



1. You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession
more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There
are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in original packaging and you MUST PROVIDE us with the shipping tracking number,
specific reason for the return, and your order ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging
with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from Safety Boots And Shoes Direct.
OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.



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Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.
Safe. Comfortable. Tested. Trusted.
We source our safety and leisure equipment from a trusted global network of suppliers, and only after a thorough due diligence process. From safety shoes to workwear and accessories, we ensure everything we provide is tested for real-world use, compliant with international safety standards, and ethically produced.
The videos on this page focus on our work with Chinese suppliers to develop safety footwear that’s both protective and comfortable — because we believe the right gear doesn’t just protect you, it helps you perform at your best.