The sizes vary slightly in each country. Before purchasing, please make sure to measure your foot length and the insole length of the shoes you usually wear
The first measurement [foot length]
Ensure that the feet are straight and not bent, and measure the distance from the thumb to the heel in centimeters.
If the instep is higher or the sole is wider, buy another size based on the measured size
The second measurement [insole length]
Find a pair of shoes that fit your feet. Take out the distance of the insole from point A to point B. Unit in centimeters
Two measurement methods, the result should be the same Chinese size
Manual measurement with an error of 0.1-0.3cm
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.