Notice:
Dear friend, the standard of shoes size is different in every country, every area and every brand,
so just forget about your previous shoes size and reselect here according to your feet length.
About Us
-Add Misalwa Stores to store list on our homepage, then you can get the latest promotional information.
Color Difference
Because of the lighting, different shot equipment or different computer / cellphone monitors, it may cause subtle differences in colors. Please refer to the actual colors of product.
Shipment
-We will ship out your shoes soon after successful payment! If you need other shipping options,please contact us about the extra fee.
-Please check the address and zip code when order.
-Russian buyer need to leave full name when order ,or may not get the package from post office successfully.
Returns
If there are quality problems, please contact us first, then we can discuss the return and refund.
Items returned should be in their original conditions. If the items are damaged or lost when they are returned, buyer can not get a full refund,but can file a claim with the logistic company to recover the cost of damage or loss.
Customs Duties
As for customs fee, the amount depends on buyer’s local customs policy, paying taxes according to law is an obligation of every person,we can not pay it in stead.
Packing
All shoes are packed in EPE foam which is a eco-friendly material that is better than air bubble bags and canprotect shoes well during shipping.
Note: There is 1% probability for our packaging method that the product will be lightly deformed (it can be recovered). If you mind, please apply for box packaging (the box is free, but you need to add the shipping cost of the box).
Feedback
We are so looking forward to get your positive 5 star feedback.If any problems with the products,please contact us first.We’d like to grow up with your precious opinions, and be your long time friends.
Thanks for your time!
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.